Lifeline Service Offerings

As part of its service offerings, Rye Telephone offers the Lifeline Program to assist qualifying low income individuals with the charges for their telephone service. This program is part of the Federal Universal Service Fund program instituted by the Federal Communications Commission and overseen by the Universal Service Administrative Company.

Lifeline service offers a qualifying individual discounts to the costs of that individual’s telephone service for one telephone line per household at the principal place of residence. Effective July 1, 2012 the discount provided under the Company’s Lifeline service is $9.25 per month for each month that the customer qualifies. To receive these discounts, an individual must be a participant in one of the following programs: Old Age Pension (OAP), Aide to the Blind (AB), Aid to the Needy Disabled (AND) or Supplemental Security Income (SSI).

Other terms and conditions apply. For example, customers must apply for Lifeline, and we are required to retain and verify the continuing accuracy of the qualifying information provided by those individuals. Similarly, as long as a qualified individual agrees to toll blocking, that individual is not required to pay a deposit prior to our service being offered. Please also be aware that the updated Lifeline Program, effective May 1, 2012, has revised the eligibility requirements and criteria which may require our lifeline subscribers to provide additional information and certifications to confirm eligibility.

We encourage you to contact us if you believe you may qualify for these programs. To confirm eligibility the subscriber should contact the Colorado Department of Human Services at: 1.800.782.0721 or The Rye Telephone Company at 676.3131

If eligible, the subscribers will receive written certification from the Department of Human Services and remit this confirmation to the Rye Telephone Company. The Rye Telephone Company will apply the discount once it receives the certifications.