Keeping You Informed

Review PDFs of our complete Terms and Conditions and Privacy Policy, or visit key topics below.

Acceptable Use Policy

Read our policy about how to properly use the RTC Broadband network as well as information about inappropriate use and misuse of the the network.

CALEA Compliance

In compliance with CALEA, RTC Broadband equipment, facilities and services have surveillance capability to assist law enforcement.

Copyright Infringement

Learn more about your rights and the actions RTC Broadband is required by federal law to take if copyright infringement claims are filed.

ghValley Long Distance Rates, Terms and Service Agreement

View our Long Distance Rates, Terms and Service Agreement.

Internet Fraud Complaints

Visit official government web resources to report and learn about internet fraud.

RTC Broadband Lifeline Service Offerings

Learn about the guidelines for eligibility, application prerequisites, and annual eligibility verification process.

Kari’s Law & Ray Baum’s Act Compliancy Statement

Learn about Kari’s Law & Ray Baum’s Act Compliancy.

Network Disputes & Pricing

RTC Broadband belongs to an alliance of independent cable providers striving to retain flexibility and fair pricing in cable television programming. To learn more, visit

Privacy Policy

RTC Broadband is committed to your privacy.  Review our policy on how we store, protect, and distribute your personal information.

Red Flag Compliance

RTC Broadband actively works to detect, prevent and mitigate identity theft.

Terms of Use

Read our terms of use and conditions for RTC Broadband products and services.

Unified Communications Terms & Conditions

Read our terms of use and conditions for Unified Communications.

RTC Broadband Rates, Terms and Conditions

Rates, terms and conditions applicable to wholesale wireline broadband Internet transport service.

2021 RTC Broadband Network Transparency Statement

Information on RTC Broadband’s stand on net neutrality.